Privacy Policy

Paul Andrew Property
Last updated: August 2025

At Paul Andrew Property, we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, store and disclose your personal data in accordance with Australian privacy laws.

1. Who We Are

Paul Andrew Property is an independent property management agency focused solely on residential and commercial property management across Sydney. We manage your information with the same care and integrity we apply to your property.

2. What Personal Information We Collect

We may collect the following types of personal information:

• Name, address, phone number and email address
• Property ownership or leasing details
• Identification documents (e.g. driver’s licence or passport)
• Financial information relevant to leasing or property management
• Any correspondence or communication with us
• We may also collect usage data when you access our website, such as IP address, browser type and pages visited.

3. How We Collect Your Information

We collect your personal information through:

• Online forms and contact requests
• Property enquiries and inspection bookings
• Phone, email or in-person communications
• Application forms for leasing or management services
• Our website’s cookies and analytics tools

You may choose to interact with us anonymously, but this may limit the services we can provide.

4. Why We Collect Your Information

We collect and use your information to:

• Respond to your property enquiries
• Provide and manage leasing and property management services
• Process applications and tenancy agreements
• Comply with legal and regulatory obligations
• Communicate with you regarding your property or our services

We only use your information for the purpose it was collected or as required by law.

5. Disclosure of Personal Information

We may share your information with:

• Property owners or tenants (where appropriate)
• Service providers such as tradespeople or contractors
• Legal or regulatory authorities where required
• Technology providers supporting our website and business operations

All third parties are required to maintain confidentiality and comply with privacy laws.

6. Website and Cookies

Our website may use cookies and tracking tools to improve user experience and gather analytics. These tools collect non-personal data such as browsing behaviour, which helps us understand website usage patterns.

You can disable cookies in your browser settings, but some website features may not work as intended.

7. Storage and Security

We take reasonable steps to protect your personal information from loss, unauthorised access, or disclosure. Your data is stored securely in physical and digital formats, and access is restricted to authorised personnel only.

8. Access and Correction

You have the right to access or correct the personal information we hold about you. To request access or changes, please contact us directly. We may need to verify your identity before responding.