Frequently Asked Questions

Why Choose Paul Andrew Property?

With over 20 years of experience, Paul Andrew Property specialises exclusively in residential and commercial property management across Sydney. We focus on protecting and growing your investment through expert tenant screening, proactive maintenance, and clear communication. Unlike agencies that also sell real estate, property management is all we do, so you get dedicated, personalised service that maximises returns and minimises risks. Whether you own one property or a portfolio, we treat your investment like it’s our own.

General Property Managements FAQs

We provide end-to-end property management services for residential and commercial properties. This includes tenant sourcing, leasing, maintenance coordination, rent collection, compliance, and regular inspections.

A property manager acts on your behalf to manage your investment property. We handle leasing, rent collection, maintenance, inspections, tenant issues, and legal compliance, so you don’t have to.

Our process starts with a free consultation and rental appraisal. From there, we manage marketing, tenant selection, lease agreements, ongoing maintenance, and provide detailed monthly reports.

We offer personalised, expert property management backed by two decades of local experience. Our boutique approach ensures hands-on service, strong communication, and strategic support for both residential and commercial landlords. We prioritise your returns, your tenants’ satisfaction, and full compliance with NSW property laws.

Landlord FAQs

Using a professional manager saves time, reduces risk, ensures legal compliance, and often leads to higher-quality tenants and better returns on investment.

We conduct comprehensive checks including rental history, employment verification, references, and identity verification to ensure reliable tenants.

Our fees are competitive and transparent. We offer flexible packages based on your property type and service needs, with no hidden costs.

We act quickly by contacting the tenant, issuing appropriate notices, and keeping you informed. If needed, we guide you through the legal recovery process.

Yes, the process is simple. We’ll handle the transfer of documents, keys, and communication with your current agency, ensuring a seamless transition.

Tenant FAQs

You can apply through our online platform by submitting your application form and supporting documents like ID, proof of income, and rental history.

You’ll need photo ID, proof of income (e.g. payslips), rental history, references, and bank statements for financial assessment.

Rent is usually paid via bank transfer or direct debit and is due on the dates outlined in your lease, typically fortnightly or monthly.

You can submit a request through our tenant portal or email. We prioritise urgent repairs and aim to resolve all issues quickly.

Yes, you can break your lease, but fees may apply under NSW tenancy laws. We work with you to minimise costs and secure a replacement tenant.

Commercial Property FAQs

Commercial Property Management

Yes, we manage office, retail, and mixed-use commercial properties, offering strategic leasing, tenant retention, compliance, and building maintenance services.

We use online platforms, signage, local networks, and commercial listing portals to attract quality tenants quickly and reduce vacancy time.